May 19, 2013

UM Launches New Online Catalog

The new online catalog is now available at http://catalog.olemiss.edu . Following are some of the features we would like to highlight.

  • We have two catalogs in an academic year, Fall and Spring. While the catalog defaults to the current catalog, you can view a different catalog (Fall 2013-14, for instance) by going to the sidebar on the right side of the page and choosing “Select a different catalog”. Having two catalogs per year eliminates duplication and confusion regarding which requirements are current.
  • The new design follows the pattern set by the recently launched Ole Miss website, and includes the ability to navigate laterally rather than by scrolling down the page. It also leverages Responsive Web Design (RWD)—an important improvement as our users are increasingly accessing our sites using mobile devices.
  • The content is presented in smaller, more accessible “chunks”. There are more sub-navigation points across the top of the page, eliminating the need to scroll and search through one, long page to find what you’re looking for.

We will continue to enhance the online catalog. Specifically, the search function is currently limited to course name, code, and department, but we will add course descriptions as well as programs of study, minors, etc., and an A-Z index. We’ll also be working on faculty awards and courses with special course fees. If you have any concerns or notice any issues contact us at catalog@olemiss.edu

Communicating Academic Structure Changes

I have always enjoyed a good mystery. It probably started when my parents subjected me to Murder She Wrote and Magnum PI when I was a kid, but the satisfaction of solving a puzzle stuck with me and has served me well in my first few months here, as I’ve had to do some digging to figure out why departmental curriculum sheets say one thing, the catalog says another thing, and Degree Audit has yet a third version. How does this happen? Which is correct? Let the mystery begin!

Making a course change in a program of study’s requirement list may be as easy as using the “find/replace” tool in a document, but not so in an online system. For example, in Degree Audit and our online catalog, a course may be used in several different places and housed in separate tables in the database. Or, there may be a use case where it’s changed in one area, but needs to stay the old way in another. Keeping the course requirements current in Degree Audit and the online catalog is kind of like a game of pick-up sticks. The goal may be to remove a blue stick (or, update a sub-requirement), but because that one blue stick is touching all the other sticks, care must be taken to ensure that none of the others are altered in the course of the extraction.

Students can access information about their degree program requirements from three sources: the various academic departments, the printed/online catalog, and Degree Audit. We want to help ensure that the student is getting consistent information. The tool we use to do that is the Academic Council Workflow. Properly using Academic Council Workflow ensures that all offices & personnel who interact with students get the same information.

Degree Audit rules mirror what appears in the online catalog. Therefore, if a change does not go through the Academic Council Workflow system, it will not be added to the online catalog or to Degree Audit. For example, here are some typical discrepancies I’ve seen over the last 3 months:

• A student’s degree audit showed a “red light” when the administrator knew it should be green. A check of the requirements and a brief discussion uncovered that the school would accept more courses to satisfy that requirement than were listed in Degree Audit. The school had made the additions in their own documentation, but since they never went through Academic Council Workflow, we never received that information.
• In a different degree program, we compared the school’s advising sheet against the requirements in Degree Audit and the online catalog. The online catalog and Degree Audit were the same; however, the school’s advising sheet was different. The advising sheet had been changed to reflect recent updates to the department’s curriculum.

Academic Council Workflow is used when a school or department wants to add, change, or delete a course, program of study, minor, or to make an Academic Request (such as a change in a policy). The process starts with “Initiate a Request” through the myOleMiss portal in Academic Council Workflow, and is then automatically forwarded to the appropriate office or council: from the originating department, to Graduate/Undergraduate Council, to the Chancellor, to Publications, to the Registrar, then finally to Information Technology (IT). From start to finish, getting a change approved usually takes between 4-6 weeks.

Whew, that’s a lot of steps!
Think of your Request as the equivalent of Bill in the Schoolhouse Rock video entitled “I’m Just a Bill.”

The key to remember is that we build our Degree Audit rules based on the degree requirements listed in the online catalog. The way to ensure the program and degree requirements are correct in the online catalog is to go through Academic Council Workflow. Each of these changes affects multiple departments at the University, and the Academic Council Workflow system was designed to ensure each department gets the information it needs. The system was built so we’re all communicating. We just need to use the system, so those Requests can become Requirements!

For questions about or assistance with Degree Audit, email terriet@olemiss.edu.

Find Your Phone!

Have you ever misplaced or lost your phone? Maybe it was stolen? Was your device returned to you? In the wake of recent iPhone thefts, Apple’s free iCloud service, paired with their free Find My iPhone app, offers some peace of mind. The iCloud service and the Find My iPhone app work together to provide a mechanism to track lost or stolen iPhones, iPads, iPod Touches, and even Macs running Mac OS X Lion. You can sign up for the service on your iOS device or Mac. Locating and safeguarding your phone and computer devices requires a bit of setup, and here’s how it’s done:

Getting Set Up

Set Up on an iPhone or iPad

Setting up Find My iPhone is extremely easy in iOS 5.

  • Open the Settings app and scroll to iCloud (under General).
  • In iCloud, enter your Apple ID and tap “Sign In.” If you haven’t already setup iCloud, this will ask you to accept the service. The default settings include Find My iPhone so the system may ask you to allow use of Location Services, be sure to tap “OK.”
  • Just make sure Find My iPhone (or iPad) is turned on and you’re good to go.

Set Up on a Mac

On the Mac, you’ll need to be running MacOS X 10.7, Lion.

  • Bring up your System Preferences
  • Click the iCloud pane.
  • Check the box next to “Find My Mac.”
  • That’s it! You’re done!

How to Use It

On an iPhone or iPad

  • First, you need the App!
    • On your iPhone/iPad, go to the App Store and search for “Find My iPhone.” The App is free, but downloading may require you to re-enter your AppleID and password. Don’t worry, you won’t be charged anything. Your Apple ID is an essential part of the process; every device using these features will be registered in iCloud using your Apple ID – the thing that all of your devices have in common!
  • Once you have the app installed, simply sign in with the Apple ID used to setup iCloud on your missing device.
  • You’ll see a list of all the devices attached to that Apple ID, tap on one to see its location, play a sound, or remotely lock or wipe the data from it.

On a Mac or PC

  • Bring up a web browser, like Safari or Firefox, and go to http://www.icloud.com .
  • Sign in with your Apple ID and password.
  • Click “Find My iPhone.”
  • You’ll see a list of all the devices associated with your Apple ID, displayed in the upper-left corner of a map. Devices that are located have a green dot next to them. Those that have not been located (usually because they’re turned off) are identified with a red dot.
  • Click on any located device in the list; its location will be displayed on the map, like this:
iCloud displays the location of my iPhone, using the
Find My iPhone App.
  • See the blue circle with a white ‘i’ in it? That’s an info dot, and it leads to the rest of Find My iPhone’s features. Click it, and you’ll see the following:
Clicking the info icon brings up the commands you
can send using Find My iPhone.
  • Playing a sound is helpful if you’re sure the iPhone is nearby, but you can’t see it. For example, maybe it’s under the couch. A 2-minute tone will be played whether the phone was muted or not, allowing you to zero in on it.
  • If it’s dark, for example, and you lose the phone while camping or at a concert, you can display a message on the screen causing it to light up so you can locate it. This could also be used to display a reward for the phone’s return, or show a phone number that someone could call to let you know they’ve found it. The message will be displayed even on a locked screen:

    The "Send Message" feature will show up even if the screen is locked.

  • If your phone was lost someplace that it will take you a while to reach, you can remotely lock the phone. So, if someone finds it, they can’t access your data.
  • Finally, if you’re sure the phone has been stolen, you have the option of remotely wiping it, thereby preventing access to any of your information.

Recovery Apps for Android

There are several Android apps similar to Find My iPhone, but Lookout is probably the most popular. The free version can quickly locate a lost or stolen device online via Google maps and assist in protecting your private data. Lookout also has a sister-app named Plan B that can locate a device after it is stolen, even if Lookout was not installed.

Recovery Apps for Windows

The University provides a laptop recovery application called Front Door Software for free to any student or department. It also features (IP based) location tracking via Google Maps and has advanced tools to lock the screen, display messages to the thief, blast out sirens and more.

For More Information

As a general reminder, you should always write down ANY Internet-enabled device’s MAC address and serial number and store them in a safe place. This is essential if the device is stolen and you need law enforcement to assist with recovery. For assistance and questions, contact the IT Helpdesk at (662) 915-5222 or helpdesk@olemiss.edu.

Special thanks to Scott Davis and Mike Hall for their contributions to this blog.

Calling All Ole Miss Tweeters!

The university’s list of social media links has grown steadily since we began posting them in 2009. We have Facebook groupies, Twitter tweeters, WordPress bloggers, and there are probably others that we don’t yet know about. (If your page needs to be listed there, let me know!) With the upcoming Ole Miss iPad App, people will have a new means of keeping up with our social content.

If you type “#olemiss” into Twitter’s search box, you’ll quickly see why it’s important to narrow our list of “official” Twitter feeds. People comment about our university, or campus, our teams, …even our mothers! So we’ve hand-selected Twitter feeds to follow for the different audiences the iPad app will address. (If people want to read the other posts, they can find them on Twitter.)

  • For alumni and friends: @olemissalumni, @UMmuseum, @SouthernStudies, @fordcenterpac, @CoachHughFreeze, @potlikker
  • For sports fans: @CoachHughFreeze, @OleMissSoftball, @OleMissVB, @OleMissWTennis, @OleMissSoccer, @OleMissRifle, @OleMissWGolf, @OleMissWBB, @OleMissTrack, @OleMissMGolf, @OleMissFB, @OleMissBSB, @OleMissMTennis, @OleMissMBB, @thedm_sports, @OleMissBlog, @UMAAFoundation, @OleMissFeed
  • For faculty and staff: @SouthernStudies, @ProvostScholars, @UnivMSProvost, @UMMusicDept, @MeekJournalism, @OLEMISSIFC, @OleMissPolice, @UMCareerCenter, @UMMCnews, @UMmuseum, @UMResearchPark, @UMSPB, @UMStudyUSA, @UnivMSHR, @UMLibraries, @UMAAFoundation, @OleMissNow, @sarahisomcenter, @olemisshousing, @fordcenterpac
  • For students: @OLEMISSIFC, @ProvostScholars, @OleMissPolice, @UMLibraries, @fordcenterpac, @UMmuesum, @thedmopinion, @thedm_sports, @OleMissASB, @OleMissWCenter, @olemisshousing, @thedm_news, @olemissoip, @OleMissSenate, @UMCareerCenter, @UMSPB

See @OleMissRebels for the full tweet lists. If you manage an official UM Twitter account and want to be added to one or more of these lists, you may request to be added via this form.

If you manage one of the Twitter accounts listed above, your work will now be seen even by people who don’t follow you on Twitter. Check that your icon/avatar matches Twitter’s 512×512 pixel size to insure it will look good on the new iPad’s retina display. Verify your sources before re-tweeting a rumor. Above all, keep the content fresh and interesting. People are hungry for what you have to say. Use Twitter to feed them.

IT’s Errol Sayre Featured in the SAP Community Network

Errol Sayre

As noted in an earlier TECHNews article, the University of Mississippi’s (UM) Office of Information Technology (IT ) is a ramp-up site of a new technology from SAPSAP NetWeaver Gateway (NG).  As part of this ramp-up, Errol Sayre, Systems Analyst III, was part of the project team that delivered an iPad  application for UM Admissions Counselors.  These counselors travel to high schools and other educational institutions throughout the United States to meet prospective students who are interested in attending the University of Mississippi.

The counselors wanted to be able to query admissions and prospective student data while on-site without the bulk of a laptop.  The IT project team developed a native application using Objective C that interfaces with NetWeaver Gateway to retrieve data from our SAP ERP system.  This allows the counselors to quickly search for prospective student information by their student attributes and school.   In addition, corresponding screens from the myOleMiss portal were incorporated into the app using a general purpose Web browser that Sayre built into the application.

Sayre’s article is entitled Consuming NetWeaver Gateway Services in iOS.  The SAP Community Network (SCN) is SAP’s professional social network, and is used by SAP customers, partners, employees and experts.

Next Live Cam Location

Over the past couple of months we’ve been collecting suggestions about where to put the next Campus Live Cam.  We’ve narrowed down the possibilities from the responses and now we’re back asking for your preference.  But first, why aren’t we including all the ideas submitted?  Here are the top three suggestions we aren’t offering.

  • Parking Lots:  The reasons given for having a camera look at a parking lot (several were suggested) were security and convenience. Since no recording is made, however, (it’s a “live” cam), there are no safety benefits.  We also didn’t want to encourage drivers to circle the lot while watching their smart phones for an open space.
  • Stadiums: Another popular location was either the football or baseball stadium. But since we are not allowed to broadcast in any way from either of these locations (licensing agreements and SEC Sports rules), these aren’t options.
  • Student Media Center: A replacement for the Rebel Radio studio cam is already planned, so we aren’t pursuing that option through this poll.

So now we’re ready to prune down the list even more by asking for your choice of the following:

(This poll is now closed.  Thanks for voting!)

Where would you prefer the next Campus Live Cam to be installed?

  • University Circle (36%, 94 Votes)
  • Construction of 3 halls across from Student Health (17%, 44 Votes)
  • University Avenue bridge (12%, 32 Votes)
  • Turner Center (Interior) (11%, 30 Votes)
  • Pedestrian pavillion between Weir and Odom (8%, 20 Votes)
  • Manning Way from atop the Center for Manufacturing Excellence (6%, 16 Votes)
  • Another in the Grove (5%, 14 Votes)
  • Turner Center (Exterior) (5%, 13 Votes)

Total Voters: 262

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There is no guarantee that the most popular spot will be the winner, by the way.  We’ll do research concerning the logistics of running power and network cable to the most popular location(s) suggested before committing to that. We do, however, greatly appreciate your input!

SAP/myOleMiss Upgrade Complete

This weekend’s SAP and myOleMiss upgrade has been completed, and you may begin using the system.  IT staff will be monitoring the system to assure that all functionality is working properly.

Stay Tuned! – Get Important Information via Campus CATV Channel 10 with WEBUS

Need to spread the word to the UM community regarding important messages?, Advertisements?, Deadlines?, Alerts?, Student Job Opportunities?,  Hours of Operation?, etc.

The Office of Information Technology introduces WEBUS, “a web-based application that enables users to create and publish messages on local access television channels” as well on the internet via a web player.   The University of Mississippi is using Channel 10 to air important messages via television on all campus televisions with campus cable service.  Authorized users are able to create, update, and submit information by logging into a simple web based application.

For more information on airing an announcement, contact Michele Mize, Telecommunications, (662) 915-5922.  Please see the following feed for LIVE information about WEBUS via the web at http://olemiss.edu/info/webus.html or tune in to channel 10 on any TV connected to the campus cable system.

University employees who would like to learn more about WEBUS  in regard to creating and publishing messages,  please sign up for this training scheduled on Monday, February 21st, in Weir Hall 104 from 9:00 am to 10:00 am.  To sign up, follow the link:  http://ittraining.olemiss.edu/.

Campus Telephone Services and Features

The University Telephone switch has several features available to enhance office productivity:

Automated Directory Assistance – Available 24X7, Dial 8411 from any campus telephone and speak the name of the person or department you would like to reach.  After accepting the entry found, you will be transferred to the number.

Voice Mail – Voice Mail can be added to any campus extension either in standard form or an enhanced mode that enables voice mail to be “popped” into your email client as a wav file attachment.

Caller ID – Caller-ID can be added to any campus extension to display the number calling via a display.

EC-500 – From your digital office phone, you have the ability to activate this feature that enables your cell phone to be tied to your office phone so they ring simultaneously. Unanswered calls will go to campus voice mail in the event of no answer. This enables use of your cell phone for business calls while away from your office without giving out the actual cell number.  NOTE: Call minutes will be used on your cell phone when activated.

To obtain the pop Voicemail, EC500, or  callerid features and learn their associated pricing, send an email to telcom@olemiss.edu and we will create a work order to activate it in the switch.

Mini Laptops Facilitate Language Teaching

Dr. Julia Bussade, Director of Portuguese and Spanish (standing); Spanish Instructors, Enrique Cotelo and Irene Kaufmann

In late April,  the Office of Information Technology (IT) teamed up with the Provost’s Office to purchase 16 Dell Latitude Mini laptops for the Department of Modern Languages. This decision came about from observations in the dissertation titled, “Instructors’ Attitudes Toward the Use of Technology at the University of Mississippi,” written by Dr. Julia Bussade, Director of Portuguese and Spanish in Modern Languages (ML).  Virtually, all Spanish and Portuguese instructors were using PowerPoint and other kinds of instructional technology in their classes, yet not all of the classrooms to which they were assigned had full lecterns.  Therefore, they were relying heavily on IT Media to deliver laptops, creating more demand than could be met.  IT and Modern Languages saw a mutually beneficial solution, specifically to equip Spanish and Portuguese instructors with Dell mini laptops that they could use to make classroom presentations, thereby removing the need for laptop deliveries every class period.

After the approved purchase and shipment,   the laptops were distributed using a training process similar to TACIT:  Faculty receiving the equipment reported to Weir Hall to pick up the equipment and receive training on connection and operation.  Per Ron Savell, Manager of Technology Services,   “This included showing them how to use the laptop and connecting it to an LCD projector and a wall plate, both wall mounted and on any lectern on campus.”  IT Staff – Johnny Price, along with Nathan Robbins -    also showed the instructors how to connect the laptop to the 46″ televisions that are located in some classrooms around campus.  Each laptop was provided with a set of cables consisting of video, audio, and Ethernet.  Ron stated, “Training sessions for equipment set up were provided May 13, 2010 with facilitated assistance from Penny Rice, Nathan Robbins, and other IT staff also.   “The training on setting up the Dell mini laptop was beneficial because I not only learned how to set up the equipment, but I also received PowerPoint training as well,” stated Spanish instructor Maribel Sullivan-Gonzalez. “The IT staff were patient and very helpful.   I’m gracious they would help in this manner.  I was very excited to receive a mini-laptop, and the training session for the equipment set up because finally I was going to be able to have the technological equipment where I could keep my class material. Also, I was very happy  because I was not going to bother and overwhelm the IT media personnel.”

Graduate Spanish Instructor, Ashley Fly

Why have computers/laptops been in such high demand for the department of Modern Languages?  For one, some classes in the ML Dept were replaced by hybrid language instruction which is one use of instructional technology in language programs that has gained popularity in the last few years, states Dr. Bussade, “The instruction is called hybrid because a portion of the course is obtained online.  Hybrid course delivery brings together the best elements of both traditional and online teaching.”  Kathryn Rankin, a Senior Spanish minor at the University of Mississippi says, “I believe that the major advantage of the hybrid course is the amount of practice you get with the on-line activities. The immediate feedback is really helpful in understanding important aspects of the Spanish language, especially the grammar aspect,” she states.  “It is very convenient to be able to complete the hybrid hour credit of the course at any time during that week.”  Rankin adds, “It also has activities that require students to listen to sentences in Spanish which is very helpful with being able to have conversations in Spanish.”

Rankin also states:  “During my freshman year of Spanish courses, every day an IT worker had to set up a computer for each Spanish class. The worker had to set up multiple computers for the same hour slot, so it always seemed to put a strain on the worker. It was also an added stress to the teacher, because if the worker was late, it set the class back on being able to see the power-point presentations for that day. Now that the instructors have their own equipment, the classes tend to start on time with no set-backs, says Rankin. “It makes the whole class less stressful when there is no rush in finishing everything on time. There is more time for questions and discussions, which is an important part in learning Spanish.”

Rankin concludes by expressing that the equipment is a necessity in helping learn the language. “It is much more helpful to learn vocabulary through pictures on a slide show than the teacher acting it out or having to translate the word to English, states Rankin.   Rankin asserts that the teachers personal possession of the laptops makes the class much more organized, and it seems that the classes run much more smoothly. She further notes that the equipment allows them to “watch videos, hear songs, and see photos that help better our understanding of Spanish and the Spanish culture.”  “The Modern Languages program is always prepared and organized, concludes Rankin.  It is a very respectable program that does an excellent job in teaching students the language and the culture of other countries.”

Modern Languages instructors are scheduled in classrooms all around campus, i.e. Bondurant, Hume, Farley, Shoemaker, M. Res. College, Trent Lott, Former Athletic Basement, Bryant, Meek, Isom, Anderson, Bryant. Holman, Longstreet, Croft, Lewis.   Due to the distance instructors have to walk to make it to classes that are sometimes back to back, the lightweight Dell mini is highly resourceful with great portability.   “With the exception of the VGA cable, the Dell mini laptop is lightweight and easy to handle and carry,” stated González.  “The VGA cable is heavier than the mini-laptop.”  Spanish Instructor Irene Kaufmann expresses how her work has been so much easier after receiving the mini-laptop:  “I can carry it with me to every class. I no longer need someone to help me set up the equipment.”

“I think it changed everything and it’s going to make a world of difference,” states Dr. Bussade,  “It caused us a level of anxiety not knowing if computers were going to arrive and arrive on time.”  “The instructors are not going to have to worry about if they are going to have a computer;   they know it’s there; they know how to connect and set up their computers and start teaching.”  ”Receiving the mini-laptop gave the opportunity to have all my class material ready and at hand when needed,”  concludes Gonzalez. “All my PowerPoint presentations are prepared and ready to go at the moment a class begins,” concludes Kaufmann.

This fall,   instructors were observed as they set up and used equipment during the first week of classes.   New Graduate Instructors were very enthused and appeared very comfortable while using their new equipment and facilitating their classes with the use of PowerPoint and other interactive activities.

                                    Mini laptop vs. Standard Laptop                   

Mini laptop specs                                                 Standard laptop specs

Weight: 2.91 lbs                                                                 Weight: 5.25 lbs

Width: 10.43″                                                                      Width: 14.1″

Depth: 7.36″                                                                         Depth: 10.1″

Thick:  1.2″                                                                            Thick: 1.3″

Case weight: 15.2 ozs                                                       Case weight:  2.4 lbs

Approximate total weight not                                     Approximate total weight not

including cables equals less than 4 lbs.                   not including cables equals just over    7.5 lbs