May 19, 2013

Accessibility and the Classroom

In a December 2012 post to the TechNews blog, Deetra Wiley wrote about web accessibility and the importance of insuring that university websites and web services are available to everyone, but the requirements of accessibility are not restricted only to the administrative side of the university.  We also have an obligation to insure that academic resources are accessible.

The university’s course management system, Blackboard Learn+,  is fully compliant with Section 508 of the Rehabilitation Act issued by the US federal government and with the a Web Content Accessibility Guidelines 2.0 (WCAG) issued by the international World Wide Web Consortium (W3C).  Unfortunately that compliance does not eliminate the need for instructors to post compliant and accessible instructional materials to their Blackboard courses, particularly if that resource is only available via the web.

What does that mean for Instructors?

entrance to Fulton Chapel

Front Door of Fulton Chapel with sign pointing to Wheelchair entrance. The University of Mississippi.

Accessibility in the classroom, whether traditional or online, is recommended regardless of whether a student has reported a disability to the instructor or not.  Often students will not report their disability to their instructor because of social pressure or personal concerns.  To provide access for those students, or to insure that your course is already accessible when a future student with a disability enrolls, instructors should integrate the three principles of Universal Design for Learning when creating instructional materials and assignments.  Allow for a variety of ways for students to access the course content and to communicate their understanding of the content, consider differences in learning styles and be aware of accessibility issues from the outset when designing your course. Incorporating these principles will result in a classroom environment that allows students with a variety of abilities and differing strengths to participate and gain knowledge and skills equally, while eliminating barriers. The expectation for equal access to classroom resources applies to every course no matter the mode of instruction.  Instructors who utilize web-resources to supplement their live class or to teach a fully online course have an increased burden to provide accessible resources, particularly if the resource is only available on the web.

 

Recommendations for Accessibility in the Classroom

  1. When considering new textbooks or instructional materials ask the publisher for information about the accessibility of the materials and if they are available electronically.
  2. When photocopying articles for use in the classroom avoid black edges and make the quality as high as possible.
  3. When showing videos in the classroom turn on closed captioning, or if listening to audio files have a transcript available.
  4. If you post your syllabus or an article in Blackboard, be sure that it is available as text, or link to the digital version of the article through the library’s website.
  5. When linking to videos through Blackboard that are required viewing for students, be sure that the video has closed captioning.  The text in the captioning should be the same as, or very similar to what is being said and heard in the video.
  6. Any required links to audio files should also include a transcript file.

Conclusion

We all share responsibility for insuring equal access to resources for our students, whether in the classroom, on the web or in other less formal educational settings.  Whenever we’re deciding which resources to use in our courses, accessibility should always be part of the process.  Over the next year the Offices of Student Disability Services, Information Technology, and Online Learning will be working together to provide opportunities for the faculty and the university community to learn more about best practices for incorporating accessibility requirements into our classrooms and our institution.

New! Attendance Tracking Scanners for UM Classrooms

Symbol MK500 Attendance Tracking Scanner

Symbol MK500 Attendance Tracking Scanner

The Class Attendance Guidelines Policy discusses the importance of attendance relative to learning.  Instructors are asked to report cases of freshman students missing three or more class periods as part of the Freshman Attendance-Based Intervention (FABI) program.   The Academic Support Center follows up on these cases to connect students with resources.  Yet, taking attendance for large classes can create an administrative burden for the instructor and also take away from critical class time.

For all of these reasons, the Office of Information Technology (IT)  has been in search of a solution to minimize the time required for instructors to check class attendance, especially for very large classes. “We looked at several methods, but discarded them for various reasons, e.g., they did not support Mac and PC,” says Kathy Gates, Chief Information Officer. “We considered having students check in with cell phones, but some instructors do not want cell phone usage to be part of the solution due to their potential to distract.” The search ended when IT employees Nathan Robbins and Ron Savell found the Symbol MK500. “The Symbol MK500, a small computer with a barcode reader and network connection, is similar to what is used in retail stores for checking prices,” says Robbins. “After researching the scanner and its compatibility with our existing systems and equipment, e.g. SAP, ID Center barcode generator, etc., the Symbol MK500 seemed to be an ideal option for our attendance tracking requirements.”

The scanner works as follows:  (1) First, the students scan their student IDs by placing them face-up under the scanner so that the ID barcode is readable. (2) The attendance scanner reads the student ID information and sends it to SAP using the SAP Netweaver Gateway system. (3) SAP then  processes the records to update class attendance based on the location, time, class, and student in near real-time. (4) The results are made available to the instructor using the new “Manage Attendance” option within the Class Rolls and Grades interface in myOleMiss.

Christopher Reichley, Senior Technical Architect, who developed the software to support the attendance scanning process, states “Our aim is to support student retention efforts while lowering the administrative burden on instructors through the use of the Symbol MK500.”  During Fall Semester 2012, Reichley headed the piloting of the attendance scanner in two large University classrooms –Nutt Auditorium (Mus 100, Charlie Miles) and Bryant 209 (Pol 101, John Bruce).  Miles and Bruce reported that the attendance tracking scanners brought about positive changes, e.g., fewer student tardies, increased number of students present, and absolutely no time spent calling roll or passing around a sign-in sheet.   Thirteen additional classrooms are planned for January 2013: Bishop 209, Bondurant 204C, Shoemaker 303, Coulter 200, Peabody 206, Lewis 101, Farley 202, Anderson 21, Advanced Education Center 252 (Tupelo Campus), Turner 205, Fed Ex 207, Brevard 134, and Meek 138.  “The criteria for deciding the location of the attendance scanners within the classrooms include: (1) the location of current network connectivity or ease of installation of the new connection (2) easy access without interference to the normal traffic flow of the classroom and (3) an unobstructed view from the instructor to insure valid scans and curb falsified scans,” states Johnny Price, Classroom Technology Specialist.

The attendance scanner system will be integrated with the FABI process to automatically update freshman class attendance information. “Teaching mostly freshmen, FABI has always been a hassle to maintain with a class of 220,” states  Charlie Miles, UM Adjunct Instructor. With the attendance tracking scanner process, FABI will be automatically updated in myOleMiss when students scan their UM IDs. “It seems the attendance scanner makes it much easier,” states Miles.

UM Pilot Faculty Reactions

John Bruce, Political Science Professor:

On Attendance

Attending class is what makes the University of Mississippi experience different from attending some online degree program.  When students are in class, there is an interaction that takes place between the students and the instructor, as well as with other students. When issues arise with a student expressing difficulty with the material, the first thing I do is go check to see how often they have missed class.

On the Attendance Tracking System

 The scanning system is ideal.  There is simply no down side for faculty. Students scan in as they arrive. The system automatically notes their arrival and populates any number of databases that need this, such as freshman retention. It can be used to show the attendance on any given day, or the attendance record over time of any give student. I would love to have this in every room in which I teach.  

The scanner is a relatively unobtrusive way to gather information on attendance, which can be used to increase retention, identify students with problems, and comply with Athletic Department queries on student-athlete performance. I heartily embrace this application of technology. I have tried a lot of alternatives, and this is – by far – the single best approach I have yet seen. The goal was a system that was easy to deploy, not disruptive in the classroom, and required little oversight once in place. This is that system. The positive effects of taking roll are potentially large. The scanners make universal adoption essentially costless to faculty, which is a winning proposition for the University.

Charlie Miles, Adjunct Instructor:

On Attendance

Attendance for my class is 25% of the final average. There is a very strong correlation between class attendance and overall final grade. 

On the Attendance Tracking System

Initially, I was skeptical about them because of my past experience using clickers for attendance, but I was very pleasantly surprised with the scanners. The scanners make it much easier to maintain class attendance for medium and large classes whereas calling roll each day is impractical. The scanner results are easy to use, basic, and straightforward. Now that I’ve seen them in use, and have seen they are reliable, I have no reservation at all about recommending them. I’m using them exclusively for class attendance for the Spring semester.

The results are easy to work with and straightforward. It’s very basic, which is a good thing. It is very easy for a user interface to be very elaborate and frankly hard to use, especially for teachers who aren’t very heavy technology users. I always prefer the basic approach.

UM Pilot Students’ Reactions

Both faculty, Bruce and Miles, indicate that students have been overwhelmingly receptive and/or unresponsive. One of Miles’ students referred to the scanner as the “cool scanner” on the wall. Miles stated that the attendance scanner “makes the students be responsible for making sure they have their ID each day” considering so many of them always forget to bring their books, scantrons, IDs to class. According to Bruce, he did not have a single complaint or negative comment from students. “In fact, their response was basically a non-response,” says Bruce. “They swipe their ID to get into the recreation center, the dorms, and so forth. Swiping in class is just one more place.”

Upcoming Training

Upcoming training for faculty teaching in classrooms that now contain scanners will be held Thursday, January 17th at 9am and 1pm in Bryant 209. The training will introduce the faculty to the barcode scanners and how they operate so that they may better assist the students. The training will also demonstrate the use of the new myOleMiss functionality for configuring their classroom and viewing the attendance records.

Inquiries?

Faculty may contact the Faculty Technology Development Center for questions and assistance. Students may contact the IT Helpdesk at (662) 915-5222 or helpdesk@olemiss.edu regarding scanner usage and general questions.

Box Storage and Collaboration Service Goes Live

The Office of Information Technology (IT) is pleased to announce the availability of Box storage and collaboration service to University of Mississippi (UM) facultyBox, staff and students. As a member of Internet2, UM is able to take advantage of the Box storage service and special pricing offered through the Internet2 NET+ partnership program. The Net+ Box offering has been customized for university environments.  For example, it is FERPA compliant, it offers collaboration tools valuable in an educational setting, it supports single sign-on through federated identity, and it is accessible from a variety of mobile devices and platforms.  The UM Box disk quota is set to 10 GB, whereas the default Box disk quota is 5 GB.

Get Started

To access your UM Box account the first time, use a web browser on your computer and visit http://olemiss.box.com. Once there, select Continue to be redirected to a login page. Finally, connect using your UM WebID and password credentials.

Once you sign in the first time, you can use UM Box from any computer using your UM WebID. You may prefer using Box with your Android phone, iPhone, iPad or Android tablet.

More Information

The IT Helpdesk has put together answers for common Box questions. You can also review the best practices guides and online training videos made available by Box or browse through the list of Box applications. Just remember that while there are no individual charges to use your UM Box account, some of the Box applications require payment.

If you have questions or need assistance, please contact the IT Helpdesk at 662-915-5222 or helpdesk@olemiss.edu. Thank you and have a great holiday season.

 

Higher Education Meets eBay: An Online Marketplace for Course Notes

Instructors and students have been sharing course materials online for over fifteen years.  In the early years of the Internet and web browsers, instructors posted course materials on a personal web page or a file transfer (ftp) site.  In recent years, web-based learning management systems have replaced these personal course web pages.  Products such as Blackboard Learn offer an online site with a common interface for instructors and students to interact as well as a document repository for course materials.

Today, several new document marketplace sites have emerged including notehall.com,  sharenotes.com,  collegenoteshare.com,  notelog.com, coursehero.com, notepig.com and noteutopia.com to name a few.  Simply put, these sites provide students with the ability to buy and sell course materials.   For example, a student taking Econ 403 might take exceptional course notes.  Using a document marketplace site, the student can upload his/her course materials, advertise the availability of these notes and then get paid by the document marketplace site when other students purchase the materials.   Unlike eBay, document market sites can charge buyers a premium while paying the seller a smaller percentage or royalty from the sales.   There is no guarantee the seller will receive payment from all transactions.

Responsibilities of Students

Before choosing to become a member of a document marketplace site, students must remember to follow the IT Appropriate Use Policy. Student sellers are not permitted to upload material written by others, including, but not limited to, professors, students, textbook authors and University administrators.  Regardless of information from the document marketplace representatives, students cannot advertise or agree to allow a company to advertise on University of Mississippi managed systems such as Blackboard.  Student buyers should also take precautions to protect themselves.  These document marketplace sites will not guarantee the accuracy of the course notes.  And as always, review an online site before making purchases to ensure your personal and financial data will be properly secured.

Responsibilities of Instructors

These online marketplace sites are available to students nationwide. Talk to your students about their responsibilities to avoid violations of copyright laws and the IT Appropriate Use Policy.   In the event a student violates the IT Appropriate Use Policy, report the activity to the Dean of Students.   Also, the document marketplace sites publish guidelines for instructors to report policy infringements.  The information is typically found in the site FAQ or terms and conditions documentation.

Final Thoughts

With all the risks outlined above, the concept of sharing online course notes has been accepted on some university campuses.  The University of California at Berkeley (UCB) allows course notes online through a university sanctioned student group.   This course notes service is supported by UCB administration and approved by the University of California Board of Regents.

Browse safely.

Classroom Technology 2010

Classroom Technology has been on the move!   This year,  6 new rooms were added in Old Chemistry, including one full multimedia classroom and 5 wall plate/projector classrooms.  There were 4 classrooms added in the new Guyton Annex with lecterns, desktop computers and Extron controls.  In connection with the North Residential College, two new full lectern classrooms were also added.  Enhancements in Bondurant, Isom, Shoemaker and a complete new setup designed specifically for the Chemistry Department in Coulter 200 are also visible.