May 24, 2013

New! Attendance Tracking Scanners for UM Classrooms

Symbol MK500 Attendance Tracking Scanner

Symbol MK500 Attendance Tracking Scanner

The Class Attendance Guidelines Policy discusses the importance of attendance relative to learning.  Instructors are asked to report cases of freshman students missing three or more class periods as part of the Freshman Attendance-Based Intervention (FABI) program.   The Academic Support Center follows up on these cases to connect students with resources.  Yet, taking attendance for large classes can create an administrative burden for the instructor and also take away from critical class time.

For all of these reasons, the Office of Information Technology (IT)  has been in search of a solution to minimize the time required for instructors to check class attendance, especially for very large classes. “We looked at several methods, but discarded them for various reasons, e.g., they did not support Mac and PC,” says Kathy Gates, Chief Information Officer. “We considered having students check in with cell phones, but some instructors do not want cell phone usage to be part of the solution due to their potential to distract.” The search ended when IT employees Nathan Robbins and Ron Savell found the Symbol MK500. “The Symbol MK500, a small computer with a barcode reader and network connection, is similar to what is used in retail stores for checking prices,” says Robbins. “After researching the scanner and its compatibility with our existing systems and equipment, e.g. SAP, ID Center barcode generator, etc., the Symbol MK500 seemed to be an ideal option for our attendance tracking requirements.”

The scanner works as follows:  (1) First, the students scan their student IDs by placing them face-up under the scanner so that the ID barcode is readable. (2) The attendance scanner reads the student ID information and sends it to SAP using the SAP Netweaver Gateway system. (3) SAP then  processes the records to update class attendance based on the location, time, class, and student in near real-time. (4) The results are made available to the instructor using the new “Manage Attendance” option within the Class Rolls and Grades interface in myOleMiss.

Christopher Reichley, Senior Technical Architect, who developed the software to support the attendance scanning process, states “Our aim is to support student retention efforts while lowering the administrative burden on instructors through the use of the Symbol MK500.”  During Fall Semester 2012, Reichley headed the piloting of the attendance scanner in two large University classrooms –Nutt Auditorium (Mus 100, Charlie Miles) and Bryant 209 (Pol 101, John Bruce).  Miles and Bruce reported that the attendance tracking scanners brought about positive changes, e.g., fewer student tardies, increased number of students present, and absolutely no time spent calling roll or passing around a sign-in sheet.   Thirteen additional classrooms are planned for January 2013: Bishop 209, Bondurant 204C, Shoemaker 303, Coulter 200, Peabody 206, Lewis 101, Farley 202, Anderson 21, Advanced Education Center 252 (Tupelo Campus), Turner 205, Fed Ex 207, Brevard 134, and Meek 138.  “The criteria for deciding the location of the attendance scanners within the classrooms include: (1) the location of current network connectivity or ease of installation of the new connection (2) easy access without interference to the normal traffic flow of the classroom and (3) an unobstructed view from the instructor to insure valid scans and curb falsified scans,” states Johnny Price, Classroom Technology Specialist.

The attendance scanner system will be integrated with the FABI process to automatically update freshman class attendance information. “Teaching mostly freshmen, FABI has always been a hassle to maintain with a class of 220,” states  Charlie Miles, UM Adjunct Instructor. With the attendance tracking scanner process, FABI will be automatically updated in myOleMiss when students scan their UM IDs. “It seems the attendance scanner makes it much easier,” states Miles.

UM Pilot Faculty Reactions

John Bruce, Political Science Professor:

On Attendance

Attending class is what makes the University of Mississippi experience different from attending some online degree program.  When students are in class, there is an interaction that takes place between the students and the instructor, as well as with other students. When issues arise with a student expressing difficulty with the material, the first thing I do is go check to see how often they have missed class.

On the Attendance Tracking System

 The scanning system is ideal.  There is simply no down side for faculty. Students scan in as they arrive. The system automatically notes their arrival and populates any number of databases that need this, such as freshman retention. It can be used to show the attendance on any given day, or the attendance record over time of any give student. I would love to have this in every room in which I teach.  

The scanner is a relatively unobtrusive way to gather information on attendance, which can be used to increase retention, identify students with problems, and comply with Athletic Department queries on student-athlete performance. I heartily embrace this application of technology. I have tried a lot of alternatives, and this is – by far – the single best approach I have yet seen. The goal was a system that was easy to deploy, not disruptive in the classroom, and required little oversight once in place. This is that system. The positive effects of taking roll are potentially large. The scanners make universal adoption essentially costless to faculty, which is a winning proposition for the University.

Charlie Miles, Adjunct Instructor:

On Attendance

Attendance for my class is 25% of the final average. There is a very strong correlation between class attendance and overall final grade. 

On the Attendance Tracking System

Initially, I was skeptical about them because of my past experience using clickers for attendance, but I was very pleasantly surprised with the scanners. The scanners make it much easier to maintain class attendance for medium and large classes whereas calling roll each day is impractical. The scanner results are easy to use, basic, and straightforward. Now that I’ve seen them in use, and have seen they are reliable, I have no reservation at all about recommending them. I’m using them exclusively for class attendance for the Spring semester.

The results are easy to work with and straightforward. It’s very basic, which is a good thing. It is very easy for a user interface to be very elaborate and frankly hard to use, especially for teachers who aren’t very heavy technology users. I always prefer the basic approach.

UM Pilot Students’ Reactions

Both faculty, Bruce and Miles, indicate that students have been overwhelmingly receptive and/or unresponsive. One of Miles’ students referred to the scanner as the “cool scanner” on the wall. Miles stated that the attendance scanner “makes the students be responsible for making sure they have their ID each day” considering so many of them always forget to bring their books, scantrons, IDs to class. According to Bruce, he did not have a single complaint or negative comment from students. “In fact, their response was basically a non-response,” says Bruce. “They swipe their ID to get into the recreation center, the dorms, and so forth. Swiping in class is just one more place.”

Upcoming Training

Upcoming training for faculty teaching in classrooms that now contain scanners will be held Thursday, January 17th at 9am and 1pm in Bryant 209. The training will introduce the faculty to the barcode scanners and how they operate so that they may better assist the students. The training will also demonstrate the use of the new myOleMiss functionality for configuring their classroom and viewing the attendance records.

Inquiries?

Faculty may contact the Faculty Technology Development Center for questions and assistance. Students may contact the IT Helpdesk at (662) 915-5222 or helpdesk@olemiss.edu regarding scanner usage and general questions.

New Self-Help Feature: Reset Your SAP Password

Forgot your SAP GUI password?   The Office of Information Technology is excited to announce the rollout of the SAP Password Reset application that allows SAP users to reset their own SAP GUI password for the SAP Production and SAP QAS (Quality Assurance) systems. You no longer have to contact the IT Helpdesk to reset your password if your account is not locked. Prasad Choudhari, IT Systems Analyst III, developed this application for the UM SAP user community, and it is an excellent improvement over the previous process.

How Do You Reset Your SAP Password?

You can reset your password by logging into myOleMiss. Click on the Employee tab => SAP tab => Select SAP Password Reset located on the left in the “Detailed Navigation” menu.  You may also visit http://www.olemiss.edu/sappassword which will prompt you to log into myOleMiss.  Upon logging in, you will be taken to the SAP Password Reset application.  Select the system (QAS or PRD) for which you would like to change your password.

 

1. Type, then re-type the new password and click the “Submit” button.  (Note: Be sure to follow the Password Rule while    creating your new SAP password.)

 

2. Proceed to login to SAP with your new password.


What If Your SAP Account Is Locked?

Locked SAP accounts may be due to:

  • Multiple login attempts with the wrong SAP username, password or a combination of both (Note: Before making numerous login attempts, go ahead and reset your password to avoid account becoming locked.)
  • SAP account has not been used in 90 days
  • Request by your department due to resignation, inappropriate use, etc.

If your account is locked due to multiple login attempts or non-use within 90 days, you will need to contact the IT Helpdesk at (662) 915- 5222 or helpdesk@olemiss.edu to unlock your SAP account.


More Information…

For continuous updates on SAP and other technical information/projects, read TECHNews, UM Today (TECHNews section), or visit the SAP at Ole Miss Website.  For questions or assistance, contact the IT Helpdesk.

 

 

 

UM Website Redesign Project: Announcement of Survey Winners

In October, the University of Mississippi (UM) conducted a survey on the UM Website Redesign Project to gauge initial reactions and to gather input for future enhancements to the UM Website. The survey was open to students, parents, employees, alumni, fans and other interested individuals who were age 18 or older. To be eligible to win, survey participants were required to provide their email addresses. A total of 287 responses were received. UM gave away four $25 Amazon.com gift certificates as incentives for completing the survey. The four winners were selected randomly. Web Planning Committee members, Office of Information Technology, and University Communications employees, and their families, were not eligible to win.

Congratulations to the following survey winners:

  • Stephanie Dickerson, Kosciusko, MS, UM Student
  • Denny Spencer, Oxford, MS, UM Employee
  • Jasmine Warren, Oxford, MS, UM Student
  • Paula Miller, University, Mississippi, UM Employee

We extend a sincere thank you to all of the survey participants. The responses have been helpful in planning next steps for the redesign of the UM Website.

If you have any questions regarding this survey or the UM Website Redesign Project, please email webmaster@olemiss.edu.

Online UM Security Awareness Training

Since 2005, select University employees have been required to participate in security awareness training.  In the past, these required sessions have taken place in a classroom/lecture format.  As of September 17, 2012, the University has partnered with the SANS Institute to offer online security awareness training.  The online training modules are organized to train specific groups such as SAP GUI users, Information Technology specialists, and others.  Online training modules will need to be completed by all SAP GUI users on or before December 21, 2012.  If training is not completed by this deadline,  SAP accounts will be locked until this requirement is met.  (Once the requirement is met, email will need to be sent to davidd@olemiss.edu  to unlock accounts.) 

About SANS Institute

“The SANS Institute was established in 1989 as a cooperative research and education organization. SANS is the most trusted and by far the largest source for information security training in the world. Courses are taught by real-world practitioners who are the best at ensuring you not only learn the material, but that you can apply it immediately when you return to the office” ( www.sans.org).  “The online training we chose through SANS is a standardized presentation that covers in depth security awareness issues,” says David Drewrey, Director of Telecommunications/Security Coordinator.

Importance of Security Awareness Training

The purpose of security awareness training is to raise awareness, change behaviors, reduce risks, and educate those who handle sensitive data on computer networks, systems, etc. Security awareness training is important for users to know the dangers that exist as well as the mitigation techniques and best practices in online communication,” says David Drewrey.  “Examples of scenarios that can occur due to non-security awareness are computer viruses, malware, identity theft, spam, phishing, exposure to criminal elements, etc.”

SAP GUI Users and Select Employees

All targeted groups for security awareness training will start receiving email from David Drewrey, davidd@olemiss.edu, on September 17, 2012.  The subject line will be “University of Mississippi SAP Security Awareness Training Account.”  The email will provide your login information to the training modules.  Once you log in, you will be required to reset your password.  Here’s a sample of the communication that will be forthcoming:

Dear (User’s Name),

 All University of Mississippi SAP GUI users must attend a security awareness presentation every two  years to become aware of the latest security issues and techniques available to protect university data.  Information Technology has purchased online training from SANS (www.sans.org), which users can view and complete at their own pace.  These modules must be completed by December 21, 2012 in order to retain access to SAP.  The SAP GUI accounts belonging to those who have not completed security training by the indicated deadline will be disabled.  Others who deal with sensitive data as part of their jobs are strongly encouraged to complete the training.

A security awareness training account has been created for you and you have been issued with a temporary password.

Your login information is as follows:

Username:   WebID@olemiss.edu

Password:   initial_password

                      (You will need to change your password when you log in the first time.)

To start using your security awareness training account, log in at:  https://vle.securingthehuman.org/login/

In most mail programs, this should appear as a blue link which you can just click on.  If that does not work, then cut and paste the address into the address line at the top of your web browser window.

Once you have changed your password, please click on Quick Start Introduction to receive instructions.

Thank you,

David Drewrey
Director of Telecommunications/Security Coordinator
davidd@olemiss.edu

 

Duration of the Training Modules

Each of the training modules is approximately 3-5 minutes in length; the entire training is approximately 1 hour.  You can complete these modules at your own pace, just as long as all is completed by the December 21, 2012 deadline.  The system automatically saves and keeps track of your completed modules.

Non-SAP GUI Users and Other UM Employees

For non-SAP GUI users and other UM employees, you can register for the classroom security awareness training or request online training.  We can accommodate up to 400 additional users in the online training.  You are not required to attend this training, but it is highly recommended.  For available classroom security awareness training dates, please visit http://ittraining.olemiss.edu/ or contact David Drewrey at davidd@olemiss.edu.

More Information

Security training reminders will be sent via UM Today.  All questions about security awareness can be directed to davidd@olemiss.edu.

Avoid Lines at Starbucks: Check the Live Cam

Early Morning Starbucks Traffic

Need to know if Starbucks is busy during the time you’d like to visit them for that favorite cup of coffee, food, snack, etc.?   If so, then be sure to visit the Starbucks live cam at olemiss.edu/livecam  to monitor the Starbucks traffic so you can “run in” to make a purchase.  You can see   the  other campus live cams via computer or mobile device as well.  The views are refreshed once every second.

The Starbucks live cam was installed in the J.D. Williams Library on March 21, 2012.  “I think this is a great idea,” says Justin McDaniel, Senior Biochemistry major.  “It’s great to know that I can look online to see if there’s a long line at Starbucks before I decide to take a break from studying.”   McDaniel added,  “I bet 90% of my Flex is spent at Starbucks.  I think it’s a great idea for the location and this live cam certainly makes it better.”

Contact Us

The Office of Information Technology (IT) encourages the UM community to offer input and suggestions regarding the expansion of technology. Visit the Comment/Suggestions/Assistance area to offer comments, share ideas, or request assistance. Who knows? Your idea may be chosen for a future project.

 

Official Ole Miss App: Announcement of Survey Winners


In April, the University of Mississippi (UM) conducted a survey on the Official Ole Miss App ~ iPad Edition to gauge initial reactions and to gather input for future enhancements to the app. The survey was open to students, parents, employees, alumni, fans and other interested individuals who were age 18 or older. To be eligible to win, survey participants were required to provide their email addresses. A total of 881 responses were received. UM gave away ten $100 Apple Gift certificates as incentives for completing the survey. The ten winners were selected randomly. Information Technology and University Communications employees were not eligible to win.

Congratulations to the following survey winners:

  • Margaret Strudwick , Baltimore, MD,  Parent of UM Student
  • Spencer Harpe , Richmond, VA, UM Alumnus
  • Vanessa Alsobrooks, Oxford, MS,  UM Student
  • Elizabeth Milner,  Bay Saint Louis, MS, UM Student
  • David Ferguson, Pontotoc, MS , UM Employee
  • Brad Solomon, Lucedale, MS, UM Alumnus
  • Whitney Thomas, Greenville, MS, UM Student
  • Neville S. Vanderburg, Olive Branch, MS, UM Alumnus
  • Patrick Carr, Oxford, MS, UM Student
  • Ian M. Whalen, O’Fallon, MO, UM Student

We extend a sincere thank you to all of the survey participants.  The responses have been very, very helpful in planning next steps for the app.

If you have any questions regarding this survey or the Official Ole Miss App ~ iPad Edition, please contact the Office of Information Technology at (662) 915-7206 or it@olemiss.edu.

Announcing the Official Ole Miss App – iPad Edition

Photo of app team members by Robert Jordan

The University of Mississippi has unveiled a new iPad application designed to engage and connect the university community.  Over thirty UM employees have been involved in the project from many different areas including IT, University Communications, Athletics, the Meek School of Journalism and New Media, the Student Media Center, Student Affairs, Alumni Affairs, Human Resources, and the Office of Research and Sponsored Programs. The app was developed in partnership with Mercury Intermedia, the current world leader for mobile news app development.

Included among the various app features are news stories, photo and video galleries, Twitter feeds, announcements, blogs, events, scores, and weather reports. A campus map and directory will be added in several weeks. The app even includes a feed from Rebel Radio, i.e., you can listen to Rebel Radio in real time from your iPad.

To download the Official Ole Miss App – iPad Edition,  go to olemiss.edu/ipad/.  You will also have the opportunity to take a survey for a chance to win one of the ten $100 Apple gift certificates to be given away.  The survey closes at 5:00 PM on Wednesday, May 2, 2012. 

Find out more in the press release and blog.

 

WebIDs Available for UM Parents

As a parent or guardian of a college student, have you ever wanted to pay your student’s bill online?  Opt in to receive UM campus emergency notifications and weather alerts?  View your student’s academic data?  With the launch of WebIDs for parents, parents can now access pertinent information on their student and perform actions such as view/pay their student’s bursar bills, view academic data, update contact information, and more.  Parents cannot receive WebIDs without being authorized by their students. Read all about it.

For questions, please contact the IT Helpdesk at (662) 915-5222 or helpdesk@olemiss.edu

 

 

WebMail for Students Moving to UM Google Mail

Figure 1. Poll Results from UM community in support of moving student email to Google.In June 2011, a committee was formed to consider a University of Mississippi (UM) partnership with Google to offer Google Apps for Education to students. Google Apps for Education offers email, document creation, calendar services and home pages to use in private and collaborative projects.

In June 2011, a committee was formed to consider a University of Mississippi (UM) partnership with Google to offer Google Apps for Education to students.   Google Apps for Education offers email, document creation, calendar services and home pages to use in private and collaborative projects.

In September 2011, the committee requested input from the university community on this initiative. The survey results (Figure 1) showed an overwhelming desire to pursue Google Apps for Education as the replacement for UM Webmail.  Soon after, the Office of Information Technology (IT) began preparations for this initiative.

UM Students

Beginning on March 19, 2012, UM will provide each student with the ability to opt in for a Google email (Gmail) account.  For students, the new UM Gmail account will be a replacement for the current UM Webmail account.  Although this account will be hosted with Google, it will have the “go.olemiss.edu” extension rather than “gmail.com.”   The UM Webmail account,  WebID@olemiss.edu,  will continue to work for a while.  Once students opt in to UM Gmail, any email sent to WebID@olemiss.edu will be automatically forwarded to WebID@go.olemiss.edu.

Beginning on July 9, 2012, any remaining student accounts on UM Webmail will be automatically migrated over to UM Gmail.   Similar to the early adopters, any email sent to WebID@olemiss.edu will be automatically forwarded to WebID@go.olemiss.edu.

Further, for new student accounts created on or after March 19, only a UM Gmail account will be created.   These students should only use WebID@go.olemiss.edu for email correspondence.

UM Employees

On March 19, 2012, faculty and staff may also sign up for UM Gmail.  Instead of a replacement, this will be an additional account for UM Gmail and other Google apps, leaving the UM Mail (Exchange) account to be used for official UM correspondence.  UM Gmail accounts are being made available to employees so they can use Google Apps for Education in their roles as instructors and students.

Why UM Gmail?

The major advantages are that Gmail offers substantially more disk space than UM is able to offer, and Gmail offers better support for mobile devices,” says Kathy Gates, Chief Information Officer (IT).   “We anticipate that these two features will be highly appealing and may lead to more students using their university-assigned email accounts.”

All Gmail accounts will have 25 gigabytes of personal storage space.  There is a 1 GB limit on the storage of files that are not in the Google docs format.   Examples would be PDF or JPEG files.  Fortunately, files can be converted to Google file formats during the upload and save process.

What About Security?

For everyone, the UM Gmail password will be the same as your existing WebID password.   During the UM Gmail sign up process, a password reset will be required to meet the Google password requirements (e.g., 8 characters).   You can read about Google’s security and privacy statement online or review Google’s Public Policy Blog.

More Information

More information is available at http://go.olemiss.edu.  For questions and assistance, contact the IT Helpdesk at 662-915-5222 or helpdesk@olemiss.edu.

 

End of an Era – Compaq Server Retired

Compaq ProLiant Server 6000

March 2, 2012 will mark the end of an era within the University Data Center.  On that date, the Compaq ProLiant 6000 server that once powered the University’s E-form system will be officially retired from service.   This server was first put into production service in early 2000 and has served the University without any major issues for the past twelve years, which is a remarkable accomplishment.

The launch of E-forms 2.0 within myOleMiss in the summer of 2011, along with the recent completion of migrating all of the historical E-forms into the new application, was the catalyst for this retirement.

“The age of the hardware platform was one of the driving forces behind the development and launch of E-forms 2.0,” notes Al Ling, Director of Enterprise Applications.  “Now that the migration of the historical E-form data has been completed and is now available within E-forms 2.0, it makes sense to retire this server from productive use.  A heart-felt thank you goes out to the Technical Services staff for keeping this server fully operational for the past twelve years.”