May 20, 2013

The Spring 2013 IT Survival Guide

Welcome! The Office of Information Technology (IT) has been busy preparing  for new and returning faculty and students. Below are some of the important changes we made during the break along with links to common websites and informative TECHNews articles.

UM Google

Starting in March 2012, all students are given UM Gmail accounts which include access to Gmail, Google Drive, Google Sites and Google Calendar. Be sure to read our Gmail quick facts and Gmail FAQ for information on all the features your Gmail account provides. While employees continue to use UM Mail (Exchange) for official correspondence, they can also request a separate UM Gmail account for student collaboration, teaching a class and managing a Google group to name a few.

Former students admitted before March 18, 2012, please note. Email sent to your WebID@olemiss.edu address is automatically forwarded to your WebID@go.olemiss.edu address. The automatic forward will be in place until February 8, 2013.

Enterprise Vault

Are you tired of running out of email storage space in UM Mail? We have a solution! Beginning in September 2012, employees could request 5 GB of disk space dedicated to email storage in UM Mail. We call this service the enterprise vaultJust let us know when you are ready to enable the vault.

UM Box

UM Box is the latest addition to IT services. UM Box offers 10 GB of cloud storage for students, faculty and staff. Read more about UM Box and login to start using cloud storage today!

Attendance Tracking

In the fall semester, we piloted a new technology solution to minimize the attendance tracking and reporting effort for large (50+) class rolls.  For the spring semester, IT deployed the tracking technology in thirteen additional classrooms.  Read more about the attendance tracking scanners.

Blackboard Learn

Blackboard Learn was upgraded to the latest stable release, version 9.1 SP9. Read more about the new features.

The Official Ole Miss App, iPhone Edition

In January, we went live with the iPhone edition of the Official Ole Miss App. Get the Official Ole Miss App today for your iPad, iPhone or iPod Touch. It’s FREE!

Links and TECHNews Articles

The links and articles below point to information and sites used every day on campus.

  • Get Started - IT has links to commonly used websites for employees, parents and students.
  • myOleMiss - Grades, registration and other services.
  • UM Mail - Do you need to check your employee email from a web browser?  UM Mail is the answer.
  • UM Mobile - Check your grades and registration information, all from your smartphone.
  • Blackboard - Our learning management system used by our instructors to interact with students.  Don’t forget about Blackboard Mobile for your smartphone.
  • Course Notes Online - Instructors and students should be aware of the risks of using third party course notes services.

Final Comments

If you have additional questions, please contact the IT Helpdesk at 662-915-5222 or helpdesk@olemiss.edu.   You can visit our website for more information or contact us Monday through Friday, 8 AM CST – 5 PM CST.   Go Rebels!

New! Attendance Tracking Scanners for UM Classrooms

Symbol MK500 Attendance Tracking Scanner

Symbol MK500 Attendance Tracking Scanner

The Class Attendance Guidelines Policy discusses the importance of attendance relative to learning.  Instructors are asked to report cases of freshman students missing three or more class periods as part of the Freshman Attendance-Based Intervention (FABI) program.   The Academic Support Center follows up on these cases to connect students with resources.  Yet, taking attendance for large classes can create an administrative burden for the instructor and also take away from critical class time.

For all of these reasons, the Office of Information Technology (IT)  has been in search of a solution to minimize the time required for instructors to check class attendance, especially for very large classes. “We looked at several methods, but discarded them for various reasons, e.g., they did not support Mac and PC,” says Kathy Gates, Chief Information Officer. “We considered having students check in with cell phones, but some instructors do not want cell phone usage to be part of the solution due to their potential to distract.” The search ended when IT employees Nathan Robbins and Ron Savell found the Symbol MK500. “The Symbol MK500, a small computer with a barcode reader and network connection, is similar to what is used in retail stores for checking prices,” says Robbins. “After researching the scanner and its compatibility with our existing systems and equipment, e.g. SAP, ID Center barcode generator, etc., the Symbol MK500 seemed to be an ideal option for our attendance tracking requirements.”

The scanner works as follows:  (1) First, the students scan their student IDs by placing them face-up under the scanner so that the ID barcode is readable. (2) The attendance scanner reads the student ID information and sends it to SAP using the SAP Netweaver Gateway system. (3) SAP then  processes the records to update class attendance based on the location, time, class, and student in near real-time. (4) The results are made available to the instructor using the new “Manage Attendance” option within the Class Rolls and Grades interface in myOleMiss.

Christopher Reichley, Senior Technical Architect, who developed the software to support the attendance scanning process, states “Our aim is to support student retention efforts while lowering the administrative burden on instructors through the use of the Symbol MK500.”  During Fall Semester 2012, Reichley headed the piloting of the attendance scanner in two large University classrooms –Nutt Auditorium (Mus 100, Charlie Miles) and Bryant 209 (Pol 101, John Bruce).  Miles and Bruce reported that the attendance tracking scanners brought about positive changes, e.g., fewer student tardies, increased number of students present, and absolutely no time spent calling roll or passing around a sign-in sheet.   Thirteen additional classrooms are planned for January 2013: Bishop 209, Bondurant 204C, Shoemaker 303, Coulter 200, Peabody 206, Lewis 101, Farley 202, Anderson 21, Advanced Education Center 252 (Tupelo Campus), Turner 205, Fed Ex 207, Brevard 134, and Meek 138.  “The criteria for deciding the location of the attendance scanners within the classrooms include: (1) the location of current network connectivity or ease of installation of the new connection (2) easy access without interference to the normal traffic flow of the classroom and (3) an unobstructed view from the instructor to insure valid scans and curb falsified scans,” states Johnny Price, Classroom Technology Specialist.

The attendance scanner system will be integrated with the FABI process to automatically update freshman class attendance information. “Teaching mostly freshmen, FABI has always been a hassle to maintain with a class of 220,” states  Charlie Miles, UM Adjunct Instructor. With the attendance tracking scanner process, FABI will be automatically updated in myOleMiss when students scan their UM IDs. “It seems the attendance scanner makes it much easier,” states Miles.

UM Pilot Faculty Reactions

John Bruce, Political Science Professor:

On Attendance

Attending class is what makes the University of Mississippi experience different from attending some online degree program.  When students are in class, there is an interaction that takes place between the students and the instructor, as well as with other students. When issues arise with a student expressing difficulty with the material, the first thing I do is go check to see how often they have missed class.

On the Attendance Tracking System

 The scanning system is ideal.  There is simply no down side for faculty. Students scan in as they arrive. The system automatically notes their arrival and populates any number of databases that need this, such as freshman retention. It can be used to show the attendance on any given day, or the attendance record over time of any give student. I would love to have this in every room in which I teach.  

The scanner is a relatively unobtrusive way to gather information on attendance, which can be used to increase retention, identify students with problems, and comply with Athletic Department queries on student-athlete performance. I heartily embrace this application of technology. I have tried a lot of alternatives, and this is – by far – the single best approach I have yet seen. The goal was a system that was easy to deploy, not disruptive in the classroom, and required little oversight once in place. This is that system. The positive effects of taking roll are potentially large. The scanners make universal adoption essentially costless to faculty, which is a winning proposition for the University.

Charlie Miles, Adjunct Instructor:

On Attendance

Attendance for my class is 25% of the final average. There is a very strong correlation between class attendance and overall final grade. 

On the Attendance Tracking System

Initially, I was skeptical about them because of my past experience using clickers for attendance, but I was very pleasantly surprised with the scanners. The scanners make it much easier to maintain class attendance for medium and large classes whereas calling roll each day is impractical. The scanner results are easy to use, basic, and straightforward. Now that I’ve seen them in use, and have seen they are reliable, I have no reservation at all about recommending them. I’m using them exclusively for class attendance for the Spring semester.

The results are easy to work with and straightforward. It’s very basic, which is a good thing. It is very easy for a user interface to be very elaborate and frankly hard to use, especially for teachers who aren’t very heavy technology users. I always prefer the basic approach.

UM Pilot Students’ Reactions

Both faculty, Bruce and Miles, indicate that students have been overwhelmingly receptive and/or unresponsive. One of Miles’ students referred to the scanner as the “cool scanner” on the wall. Miles stated that the attendance scanner “makes the students be responsible for making sure they have their ID each day” considering so many of them always forget to bring their books, scantrons, IDs to class. According to Bruce, he did not have a single complaint or negative comment from students. “In fact, their response was basically a non-response,” says Bruce. “They swipe their ID to get into the recreation center, the dorms, and so forth. Swiping in class is just one more place.”

Upcoming Training

Upcoming training for faculty teaching in classrooms that now contain scanners will be held Thursday, January 17th at 9am and 1pm in Bryant 209. The training will introduce the faculty to the barcode scanners and how they operate so that they may better assist the students. The training will also demonstrate the use of the new myOleMiss functionality for configuring their classroom and viewing the attendance records.

Inquiries?

Faculty may contact the Faculty Technology Development Center for questions and assistance. Students may contact the IT Helpdesk at (662) 915-5222 or helpdesk@olemiss.edu regarding scanner usage and general questions.

1098-T and 1042-S Tax Documents

Every January, the University of Mississippi issues tax-related documents to students and employees so they can prepare their personal tax return.  W-2’s were discussed earlier in a November 2012 TECHNews article.  Two other forms issued are Form 1098-T and Form 1042-S. [Read more...]

Student Email Alert: Automatic Email Forwarding Ends on February 8, 2013

In March 2012, the University of Mississippi (UM) went live with UM Gmail.  Once all students were provided with UM Gmail accounts in summer 2012, UM Webmail was taken offline in October 2012.

Now, the final step is near.  As a reminder, on Friday, February 8, 2013, automatic email forwarding from WebID@olemiss.edu to WebID@go.olemiss.edu for students will no longer be in place.

Who is Impacted?

Students admitted before March 18, 2012 are impacted.  If this applies to you, the Office of Information Technology (IT) made changes to help minimize the impact.  First, your official UM email address is already set to WebID@go.olemiss.edu.   That means class roles, myOleMiss and Blackboard will reflect your correct email address.  Also, when IT migrated mailing lists to Google Groups, we changed the email addresses to WebID@go.olemiss.edu for students.

To get the word out, consider using your email signature block to promote your WebID@go.olemiss.edu email address.  On February 8, email sent to WebID@olemiss.edu will not be automatically forwarded to WebID@go.olemiss.edu.

Who is Not Impacted?

  • Employee email is not impacted.  Employees are provided an UM Mail (Exchange) account and may request an UM Gmail account.   There is no automatic forwarding to UM Gmail in place.  If an employee has created an email forwarding rule from UM Mail to UM Gmail, that forward rule will  remain in place.
  • Students admitted on or after March 18, 2012 are not impacted.  For these students, the automatic email forward is not in place. They were only issued UM Gmail accounts (i.e., WebID@go.olemiss.edu).
  • Students who became employees or graduate instructors are not impacted.  In short, these individuals have an employee affiliation. As mentioned above, employee email is not impacted.

Final Comments

You can read more about UM Gmail at go.olemiss.edu.  If you require assistance or have questions, please contact the IT Helpdesk at 662-915-5222 or helpdesk@olemiss.edu.

Using Electric Utility Carts for Transportation on the UM Campus

Utility Carts vs. Campus Vans

In November 2001, The Office of Information Technology (IT) purchased its first utility cart. IT was one of the first groups to have carts on the main campus.  The campus was growing and streets were closing, making it almost impossible to continue using our vans for access.  Due to the increasing difficulty in getting around campus to make deliveries and pick-ups of equipment, IT opted for a utility cart.

Once we started using the carts for on-campus needs, it became evident that a utility cart size allows for easier access to campus buildings due to the smaller size. Currently, the utility cart population on campus is approximately 250.  While the majority of carts on campus are still gasoline powered, the number of electric powered carts is increasing as gasoline carts are taken out of service.

Electric or Gas Utility Carts?

In 2012, IT purchased the first electric utility cart for our department through our area Club Car distributor, Ladd’s in Memphis, TN.  Based on our testing, both gasoline and electric carts operate in a similar fashion.  For example, both will operate at a top speed of 15 mph.  In areas such as payload, comfort and performance, there are no significant differences.   However, two noticeable improvements to the drivers of the electric powered cart are the lack of gasoline fumes inside the cab and the quiet ride.

Regarding the purchase price, the cost of an electric powered cart was approximately $200 more than a gasoline powered cart with similar specifications.   When comparing ongoing fuel costs, there are the routine gas fill-ups and oil changes for the gasoline utility carts. For the electric powered cart, the fuel expense comes down to the daily power recharge through a standard wall power outlet (110) and replacing the batteries every five years. Holding all fuel charges constant, we don’t see a significant cost difference over a five year period.

Electric Utility Cart Battery Maintenance

Battery maintenance is actually very simple.  Just check the water levels in the batteries and add distilled water every month as needed. In addition to checking the water levels, we recommend charging the electric cart daily. The cart will come with a charge cable that plugs into a standard wall power outlet (110).

Performing battery maintenance monthly and charging the batteries daily should extend the battery life to approximately five years.   Neglecting to provide proper battery maintenance may decrease the life by up to two years.

Further Information

If you have more questions about our experience with purchasing and using an electric utility cart, please contact Ron Savell at ron@olemiss.edu. Ron can also connect you with our area distributor, Ladd’s in Memphis.