May 19, 2013

Introducing “Ole Miss Today”

The first version of Email to Groups was introduced more than twelve years ago, and it underwent a major revision in 2004.  This month it will undergo another major revision.

Since October 1, 2009, about 12,000 messages have been sent using Email to Groups each to different groups of students and employees.  Although they may not realize it, advisors and instructors use Email to Groups when they send messages to their students from myOleMiss.  This past year, a modified version of the application was created to send messages to UM Medical Center employees and students. Email to Groups has become an important and environmentally-friendly way to quickly communicate campus announcements.

But even as successful as Email to Groups has been, there are some limitations with the current version:

  • It can only send text-based messages without attachments.
  • Messages arrive individually throughout the day resulting in what some view as “internal spam.”
  • There is no coordination between messages sent using Email to Groups, myOleMiss portal announcements, and the UM Web bulletin board.

Email to Groups will be retired soon and replaced with a new service called “Ole Miss Today.”  Ole Miss Today will consolidate the day’s various announcements into a single, visually-appealing message.  This message will not only be sent as email but also will be displayed in myOleMiss.  These messages will be customized to include only the announcements relevant to the individual student or employee recipient.  Ole Miss Today will also support HTML content and PDF attachments, and it will allow announcements to be included for more than one day.

More details will be provided in two training sessions to be held on Friday, September 10, at 3:00 p.m. and 4:00 p.m. in Old Chemistry 134 (the auditorium).  All current Email to Groups users are strongly encouraged to attend one of these sessions to learn about the new features.

Timeline for transition:

  • Wednesday morning, September 15: Email to Groups will be retired.
  • Friday morning, September 17: Ole Miss Today will be enabled for people to submit their messages.
  • Monday morning, September 20: Ole Miss Today will deliver its first set of messages.

Instructors, advisors, and administrators will be given automatic access to submit messages in Ole Miss Today.  Others should plan to attend one of these training sessions to have their current Email to Groups authorizations migrated to Ole Miss Today.

We appreciate your patience as we retire Email to Groups and roll out Ole Miss Today.  Please direct any questions to it@olemiss.edu.

Freshman Attendance-Based Program: Keeping UM Freshmen Under Control!

In the Fall of 2001, the UM Academic Support Center (ASC) launched the Freshman Attendance-Based Initiative program (FABI).   The ASC is responsible for advising freshman and sophomore Liberal Arts undecided majors and Pre-Health Professions track students. The ASC is also home to FABI and other outstanding programs such as: STARS, EDLD courses, and E-Advisor.

FABI targets freshman attendance in lower division courses. Using their FABI web-based reporting tool through myOleMiss, instructors report freshman who have been absent three times or more. The Academic Support Center downloads this information weekly and notifies each student’s Residence Hall Director (RHD) of each student’s absences. No specific information (class, instructor name, etc.) is given to the RHD other than the name of the student and the fact that one or more of their instructors is concerned about attendance.

FABI relies on the cooperation of many individuals throughout the semester: the cooperation of the faculty to report absences; the residence hall staff and academic advisors to contact students; and, the Dean of Students office and Greek Life who are additional contacts for the students involved in those programs.

The following is the communication model that is used weekly after FABI data is downloaded from the system on Monday morning.  This model was created in order to maximize the awareness across campus of a student’s attendance. The model begins with a student’s third absence.

Third Absence:

  • Send RHD email – asking RA to speak to student and deliver letter
  • Deliver FABI letters to Student Housing – by Tuesday at noon
  • Send 1st student email
  • Send Faculty a confirmation thank you email for participating in FABI

Fourth Absence:

  • Send RHD email – asking RA to speak to student and deliver letter
  • Deliver FABI letters to Student Housing – by Tuesday at noon
  • Send 2nd student email & phone student
  • Email to student’s academic advisor, student’s dean, and facebook
  • Email to Greek Life (if applicable) to contact Greek organization president
  • Send Faculty a confirmation thank you email for participating in FABI

Fifth Absence

  • Send RHD email – asking RHD to personally speak to student and inform RA
  • Deliver FABI letters to Student Housing – by Tuesday at noon
  • Phone student to set up meeting with FABI coordinator
  • Email to student’s academic advisor, student’s dean, and facebook
  • Email to Greek Life (if applicable) to contact Greek organization president
  • facebook, if available
  • Send Faculty a confirmation thank you email for participating in FABI

Sixth Absence and Above

  • Send RHD email – asking RHD to personally speak to student and inform RA
  • Deliver FABI letters to Student Housing – by Tuesday at noon
  • Phone student to set up meeting with FABI coordinator; if contact is not made
  • FABI coordinator will seek student out at residence hall
  • Send letter to student’s campus and home addresses
  • Email to student’s academic advisor, student’s dean, and facebook
  • Email to Greek Life (if applicable) to contact Greek organization president
  • Email to Dean of Students office
  • Send Faculty a confirmation thank you email for participating in FABI

Spring 2010 Data:
Total number of instructors reporting – 129
Total number of students reported (one or more courses) – 795
Total number of contacts made by FABI (through all communication) – 7,765
Total number of courses reported (unique sections counted once each) – 233

Fall 2009 Data:
Total number of instructors reporting – 138
Total number of students reported (one or more courses) – 1,137
Total number of contacts made by FABI (through all communication) – 9,102
Total number of courses reported (unique sections counted once each) – 249

Jennifer Bennett, FABI Coordinator, states:  “FABI has been a great tool to reach out to those who need help.  Those who want help find an outlet in which there are people who deeply care about the success of the students on this campus. As coordinator of FABI for the last five semesters, I’ve found that reaching out to students provides that much needed connection to the University. This connection between the student and the university can make the difference between a student leaving or being retained.”

For more information on FABI, please contact Jennifer Bennett, FABI Coordinator; 350 Martindale, (662) 915 – 5970, stargaze@olemiss.edu.

Student Laptop Rental Program

Need a laptop for a class presentation? Computer down for repairs? The IT Helpdesk provides students an economical solution to short term or surprise problems through the student laptop rental program.

Each Dell laptop includes Windows 7, Microsoft Office 2010, and Symantec EndPoint Antivirus. All laptops are ready to work with wired and wireless networks and include carrying cases. Students may install software and connect external devices (printer, USB drives).

The cost for this services is $10.00/day; $15.00/weekend; $30.00/week; $75.00/month; $225.00/semester. Sales tax of 7% will be added to all rentals. Payment can be made with MasterCard, VISA, and Ole Miss Express.

Call or stop by the IT Helpdesk, (662-915-5222), 100 Weir Hall, to reserve your laptop.

Classroom Technology 2010

Classroom Technology has been on the move!   This year,  6 new rooms were added in Old Chemistry, including one full multimedia classroom and 5 wall plate/projector classrooms.  There were 4 classrooms added in the new Guyton Annex with lecterns, desktop computers and Extron controls.  In connection with the North Residential College, two new full lectern classrooms were also added.  Enhancements in Bondurant, Isom, Shoemaker and a complete new setup designed specifically for the Chemistry Department in Coulter 200 are also visible.

Ole Miss Mobile

Have you ever wanted to check your bursar account  from your cell phone?   Or check your class schedule one last time before you walk into the wrong room?  The new Ole Miss Mobile site allows users to experience a mobile-friendly version of the Ole Miss Web page.  Easily accessible links to widely used applications like Webmail, myOleMiss, Blackboard, etc. are included for your convenience. You may point your mobile device directly to m.olemiss.edu, though the regular www.olemiss.edu site should automatically redirect you when it detects your device.  (Desktop and laptop computers can not access the mobile version of the site.)

The university’s mobile site can be accessed from most mobile devices capable of surfing the Web. This condensed version of the university’s homepage  has links to content that you may need while on the go. In addition to checking out the latest news and sports updates,  you can also view the campus events calendar and orient yourself with the campus map.  With the mobile myOleMiss portal, you can login to check your holds, account statements, class schedule, advisor info, and other important information.  The campus directory is also a mobile myOleMiss app, but it doesn’t require you to login if you only want to see faculty and staff listings.

Campus Webmaster Robby Seitz, one of the people working on the mobile site, explains that smaller screens and user mobility are two of the considerations for what is included in the revised site.  ”Instead of overwhelming users with the full site navigation, we offer a subset of links that mobile user would find most useful.” Limiting menus in this way has been shown to increase efficiency in reaching desired content, but one big obstacle is that most content simply isn’t available in a mobile layout yet. ”Of course,” he adds, “if they want to view the full site, they can switch to that version.”

The first myOleMiss portal applications being “mobilized” require little user interaction.  For instance, the employee pay stub application displays only the most recent deposit information through the mobile site, but lets the user choose historical data on the regular site.

The mobile version of the university’s Web page is part of an effort to explore mobile devices for faculty, students, and the public, allowing them to engage with teaching and learning resources on the go. Users are encouraged to  provide feedback and suggestions, which will help IT to continue improving and developing the mobile site.

Podcasting on iTunes U

Are you looking for ways to enhance your technology skills, learn about various subjects, study different languages, find extra study materials for a class, etc.? Try iTunes U. According to Apple’s Web site, there are more than 250,000 free lectures, videos, films, and other resources from universities and public learning institutions that are available on iTunes U. Download a podcast on Jazz Insights, watch a Saturday Morning Physics video, or listen to a series of French podcasts to learn a new language. Whatever your area of interest, iTunes U is likely to have a podcast that covers it.  iTunes U can be accessed from any computer with a network connection and the download of the  free iTunes software.

The University of Mississippi on iTunes U

Last fall, the University of Mississippi joined the iTunes U community with the launch of The University of Mississippi on iTunes U, which provides the University a means for managing a broad range of audio and video content that is specific to our institution. Faculty and staff can utilize this system to create and post recordings of ongoing and one-time events, such as lectures, talks, and panel discussions. Members of the university community and general public can then listen or subscribe to the available podcasts through the Public Site link at our custom iTunes U Web page.

In addition to providing a public presence for the University, iTunes U also has a private component.  It is this private area of iTunes U that is of the most benefit to instructors.  A UM instructor can elect to have a private iTunes U course site that can only be accessed by the students in their class.  This gives the instructor the ability to post audio or video podcasts of in-class lectures or other relevant materials.  Any instructor can set up a private iTunes U area by enabling an iTunes U link within their Blackboard course. Their students will then be able to access the iTunes U area of that course through the link within Blackboard.   For instructions on creating a private iTunes U course site, view Directions for Creating an iTunes Course through Blackboard.

Currently, the University of Mississippi on iTunes U has publicly available podcasts of the Campus Tour, ServiceDNA videos created during the Chancellor’s Inauguration, the National Food Service Management Institute’s “Cooks for Kids” series, and more.  In addition, there are more than 20 courses with private course iTunes U sites.

Interested in learning more about iTunes U?  Contact the Faculty Technology Development Center at ftdc@olemiss.edu for assistance.

Employee Self-Service

Employee Self-Service is a software application which allows employees to go online to perform common tasks such as change of address, review/change their benefits information, record their working time, and other similar tasks.  When fully implemented, it will offer University employees the ability to use the myOleMiss portal to update information that previously required a paper form to be completed at Human Resources.

In the past, employees had to personally visit Human resources to complete the necessary paper forms for making changes to contact information (address, phone) and bank account information for direct deposit.  With the launch of the first Employee Self-Service application, University employees will now have the ability to make changes to their information online from within the myOleMiss portal.

“We are excited to partner with Information Technology to deliver employees the opportunity to make changes to their data without having to use paper or spend time coming to Human Resources,” said Clay Jones, Director of Human Resources & Contractual Services .  “The opportunities we will have with Employee Self-Service are numerous and will help make our University employees more productive since it will be possible for them to take care of various data changes online.”

Another area of  this service allowing employees to change their direct  deposit information for payroll is undergoing final acceptance testing with a planned launch in the early fall.  Plans to launch an online time sheet and self-service benefits enrollment are also  in the developmental stages.

Portions of the Employee Self-Service application are available for use now.  Employees may begin using the first Employee Self-Service application and Addresses & Communication Preferences to update their home address, office address, and emergency contact information.  Additionally, employees can provide their cell phone information which allows them to receive emergency text message notifications from the University.  They may also set their preferences to receive optional text messages or emails about campus news and events.  To access Employee Self-Service, login to myOleMiss =>  Choose the Employee tab  => Self Service => Then, select Address/Communication Preferences from the “Detailed Navigation” menu located on the left.

Introducing “Ole Miss Blogs”

Does your office need a way to distribute information but is reluctant to sacrifice trees for printing newsletters?  If so, then let me introduce you to Ole Miss Blogs.

At its heart, a blog (short for ”web log”) is a Web-based content management system that enables non-webmasters to post information on the Internet.  More simply, it lets anyone contribute to the Web using basic word processing skills.

The blogosophere, a term that implies an interconnectedness of all blogs on the Internet, consists of sites covering a wide variety of topics. Hobby enthusiasts share their interests; politicos rally their comrades; parents exchange tips about child rearing;  and more topics can be added almost as quickly as the ideas occur.  Statistics show a new blog is born every 1.5 seconds, and the proliferation of easy blogging applications has made it possible for just about anyone with a computer to become a part of the phenomenon.

With Ole Miss Blogs, IT uses WordPress, a free and open-source application, to manage multiple, independent campus blogs.  TECHNews is among the first newsletters to make use of this service.   Other users include the UM administration’s Ole Miss Point of View and the College of Liberal Arts’ View from Ventress.  Many Bulletin Board links on the UM homepage direct visitors to our Notices blog, and more uses are still ahead.

With so many free blogging sites already available, why does Ole Miss need its own blogging site?  Ole Miss Blogs is here to provide UM offices and departments blog opportunities with our unique “olemiss.edu” branded URL and it comes with IT support.

If you have ideas for how your department might use a blog, complete this form and let us help make it happen. Look for sessions covering setting up and maintaining blogs during this fall’s IT Training.